Frequently Asked Questions

We service all types of auto glass including windshields, side windows, rear windows, quarter glass, mirrors, and sunroofs. We work on passenger vehicles, light trucks, and commercial fleets. Our technicians are certified to work on all makes and models.

Yes, we offer mobile service for chip repairs within 25 miles of Wendell, ID. Mobile service is available Monday through Friday during business hours. Larger jobs like windshield replacements are performed at our shop to ensure proper installation and equipment. Call us to check availability for your specific location and needs.

Our shop hours are Monday through Friday, 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. We are closed on Sundays. For emergencies or after-hours situations, please call us at (208) 536-1665 and we'll do our best to accommodate you.

Most windshield replacements are completed in 2 hours or less. The actual installation typically takes 60-90 minutes, with additional time for setup and quality inspection. If your vehicle requires ADAS (Advanced Driver Assistance System) calibration after replacement, please allow an additional 30-60 minutes.

Replacement is typically necessary when: the crack is longer than 6 inches, damage reaches the edge of the windshield, there are multiple cracks from one impact point, the damage is in the driver's direct line of sight, or the damage compromises the structural integrity of the glass. We can assess your situation and recommend the best solution.

ADAS calibration is the process of resetting and recalibrating cameras and sensors mounted on the windshield after replacement. Modern vehicles use these systems for lane departure warnings, automatic emergency braking, adaptive cruise control, and other safety features. Without proper calibration, these features may not work correctly. We include calibration in all our windshield replacement services.

Our chip repair services start at $65 for standard damage up to 1 inch in diameter. Large chip repairs (1-2 inches) are $99, and complex break patterns like bullseyes or star breaks are $129. Most insurance policies cover windshield repair with no deductible, making it often free for you.

Most chip repairs are completed in 20-30 minutes. The process involves cleaning the damage, injecting resin, curing with UV light, and polishing the surface. You can often wait in your vehicle or our comfortable waiting area while the repair cures.

Most repairs result in a faint swirl or small mark that's barely noticeable from the outside. The visibility depends on the size, type, and location of the damage. Simple chips often become nearly invisible, while complex breaks may show slight refraction. We always aim for the best possible cosmetic result.

Yes, we work with all major insurance companies. In many cases, windshield repair is fully covered with no deductible. Replacement coverage varies by policy but often has a minimal deductible. We handle the insurance paperwork and can communicate directly with your provider on your behalf.

We accept cash, all major credit cards (Visa, MasterCard, American Express, Discover), and financing through our partners. We also accept direct payment from insurance companies. For out-of-pocket payments, we offer a 5% discount for cash payments.

Yes, we provide a lifetime warranty on both parts and labor for windshield replacement. For repairs, we offer a 90-day guarantee that if the damage spreads from the original repair site due to our work, we'll replace the windshield at no charge. Regular wear and new damage from road debris is not covered under warranty.